Privacy Policy

Effective Date: 4 April 2025

At Book the Bay, we are committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when you visit our website, www.bookthebay.com.au.

By using our website, you agree to the terms outlined below.

1. What Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, and phone number—collected when you submit a contact form, sign up for a newsletter, or make an enquiry.

  • Usage Data: including your IP address, browser type, pages visited, and time spent on our site.

  • Cookies: used to enhance your experience and help us understand how visitors interact with our website.

2. How We Use Your Information

Your information may be used to:

  • Respond to enquiries or requests you submit

  • Send you updates, newsletters or special offers (only if you opt in)

  • Improve our website functionality and user experience

  • Analyse trends and site traffic

  • Maintain the security and integrity of our website

3. Sharing Your Information

We do not sell, rent or trade your personal information. However, we may share it with trusted third parties who help us operate our website and deliver services—such as hosting providers, analytics tools, or email marketing platforms. These partners are required to protect your information and use it only for the agreed purposes.

4. Cookies

Book the Bay uses cookies and similar technologies to provide a smoother user experience. These may remember your preferences or help us understand how visitors use our site. You can disable cookies through your browser settings at any time, although some features may not function as intended.

5. Your Rights

You have the right to:

  • Access, correct or delete your personal information

  • Withdraw your consent to receive marketing communications

  • Request a copy of the data we hold about you

  • Make a complaint regarding how we’ve handled your data

To exercise these rights, please contact us at bookthebayportstephens@gmail.com.

6. External Links

Our website may contain links to other websites. Please note, we are not responsible for the privacy practices of external sites. We recommend reviewing their privacy policies before providing any personal information.

7. Updates to This Policy

This Privacy Policy may be updated occasionally to reflect changes to our practices or legal requirements. Any updates will be posted on this page with a revised date.

8. Contact Us

If you have any questions about this Privacy Policy or how we manage your data, please contact:

Book the Bay
Email: bookthebayportstephens@gmail.com
Phone: 0488 665 508
Website: www.bookthebay.com.au